Merced College
Business and Community Education


“The Customer Service Academy classes are dynamic, energizing, useful, and appropriate for all levels of employees. The program is designed to equip organizations with the professional customer service skills that are needed to suc¬ceed with both internal and external customers. UC Merced is committed to provide excellent customer service and the Customer Service Academy has provided a strategic base for continuous customer satisfaction.”

Yazi Navarro, Learning & Professional Development Manager
University Of California, Merced


Merced College
Business and Community Education

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630 W. 19th Street
Merced, CA 95340



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Customer Service Academy
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